The Counter Custom Burgers can be found in several locations across the United States, including Kahala, Honolulu, Reston, Naples, San Jose, San Diego and Times Square. In Los Angeles specifically, customers can enjoy the restaurant's customizable gourmet burger menu featuring over 80 ingredients including vegetarian, gluten-free and vegan options. The Counter also serves innovative starters, sides, shakes, beer and wine.
Locations
Irvine
Mid-Wilshire
5779 Wilshire Boulevard Closing at 22:00
Pasadena
140 Shoppers Lane Closing at 21:00
Santa Monica
2901 Ocean Park Boulevard Closing at 21:00
Westchester
World Way Closing at 21:00
What people say
The Counter Custom Burgers is a popular chain of restaurants that has become a go-to spot for burger lovers in the city of Los Angeles. This brand has been around for over a decade and has managed to establish a loyal customer base. However, like every other brand, The Counter Custom Burgers has also received its fair share of online reviews and comments.
When it comes to reviewing restaurants, people are quick to give their opinions, and The Counter Custom Burgers is no exception. A quick Google search reveals that the brand has an overall rating of 4 out of 5 stars on various review sites. The reviews range from highly positive to highly negative, with some customers praising the brand's burgers and others criticizing its service.
One thing that stands out in the reviews is the brand's customization factor. The Counter Custom Burgers is known for allowing customers to build their own burgers by choosing from a variety of toppings and sauces. Many customers have praised this feature and mentioned how they love the ability to personalize their meals. However, there have been some complaints about the quality of ingredients used in the burgers.
Another common theme in the reviews is the wait time for food. Some customers have mentioned long wait times, while others have praised the brand's quick service. It seems like this varies based on location, as some outlets are busier than others.
In terms of customer service, reviews are mixed. While some customers have had great experiences with friendly staff, others have complained about rude and unhelpful employees.
Overall, it's evident that The Counter Custom Burgers is a popular brand in Los Angeles, with many loyal customers who love its customization factor. However, like every other restaurant, it has also received its share of criticism. It's crucial for brands like The Counter Custom Burgers to pay attention to customer feedback and work towards improving their services continuously.